Legal
Last Updated: 15th of June 2026
This Privacy Policy explains how Worcester County Web Design LLC collects, uses, stores, and shares your personal information when you use our website, make a purchase, or subscribe to our services including Hosting and Maintenance plans and the Soar CRM platform.
Worcester County Web Design LLC (“Company,” “we,” “us,” or “our”), based in Webster, MA, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit or interact with our website at wcwebdesign.com (“Website”), make a purchase through our online store, or use any of our services including our WordPress Hosting and Maintenance plans and Soar CRM platform.
By accessing or using this Website or our services, you agree to the practices described in this Privacy Policy.
We collect personal information you voluntarily provide in the following contexts:
Contact Forms: Name, email address, phone number, and message content when you submit an inquiry or request a quote.
WooCommerce Checkout: When you purchase a product or subscribe to a service through our online store, we collect billing name, email address, billing address, and order details. Payment card information is collected and processed directly by Stripe and is never stored on our servers.
Account Registration: Email address and password if you create a customer account through our portal at wcwebdesign.com/my-account/.
Soar CRM Subscription: Business name, contact information, and billing details when you subscribe to the Soar CRM platform.
Newsletter Signup: Email address if you opt in to receive marketing communications.
When you visit our Website, certain data is collected automatically:
Analytics Data: We use Google Analytics via Site Kit by Google to collect information about how visitors interact with our Website, including pages visited, time on site, referral source, device type, browser type, and approximate geographic location. This data is used in aggregate to improve our Website and services.
Cookies: Our Website uses cookies and similar tracking technologies. See Section 2 for full details.
Log Data: Our hosting infrastructure may automatically record IP addresses, browser type, access times, and pages viewed for security and operational purposes.
All payment transactions are processed securely by Stripe. We do not store, process, or have direct access to full payment card numbers. Stripe collects and retains payment data in accordance with their own Privacy Policy available at stripe.com/privacy. Order records including billing name, email address, and purchase amounts are retained by us for accounting and tax compliance.
Our Website uses the following categories of cookies:
Essential Cookies: Required for the Website to function properly. These include WooCommerce session cookies that manage your cart and checkout experience, and WordPress authentication cookies if you are logged in to your account.
Analytics Cookies: Google Analytics sets cookies to help us understand how visitors use our Website. This information is used in aggregate to improve site performance and content. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.
Security Cookies: Akismet and related security tools may set cookies to assist in spam detection and prevention on contact forms.
You can control or disable cookies through your browser settings. Disabling essential cookies may affect the functionality of our online store and checkout process.
We use the personal information we collect for the following purposes:
We rely on the following legal bases for data processing:
Contractual Necessity: Processing required to fulfill purchases, subscriptions, and service agreements.
Consent: For newsletter subscriptions and optional marketing communications.
Legitimate Interest: For Website analytics, security monitoring, and service improvement.
Legal Obligation: For tax records, accounting, and compliance with applicable law.
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your information only in the following limited circumstances:
Service Providers: We work with trusted third-party service providers to operate our Website and deliver our services. These providers include:
All service providers are required to handle your data in accordance with applicable data protection laws and are prohibited from using your data for any purpose other than delivering services to us.
Legal Compliance: We may disclose your information when required to comply with applicable law, respond to lawful legal requests, or protect our legal rights.
Business Transfer: In the event of a merger, acquisition, or sale of company assets, customer data may be transferred to the acquiring entity with appropriate privacy protections in place.
Personal data is stored on servers located in the United States. We implement industry-standard technical and administrative security measures including SSL/TLS encryption for data in transit, access controls and role-based permissions, managed WordPress security and firewall services on applicable hosting plans, and regular security monitoring and software updates.
No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and are not liable for breaches that occur despite our reasonable security measures. In the event of a data breach affecting your personal information, we will notify affected individuals as required under Massachusetts law (MGL Chapter 93H) and other applicable regulations.
We retain personal data for the following periods:
If you subscribe to the Soar CRM platform, the following additional privacy terms apply.
You as Data Controller: As a Soar CRM subscriber, you are the data controller for all contact records, customer data, and marketing lists you upload or generate within the platform. Worcester County Web Design LLC acts as a data processor on your behalf for the purpose of providing the platform.
Your Contacts’ Privacy: You are solely responsible for ensuring that your collection and use of contact data within Soar CRM complies with all applicable privacy laws, anti-spam regulations, and telecommunications laws, including the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA).
Third-Party Infrastructure: The Soar CRM platform is powered in part by a third-party infrastructure provider. Your data may be processed and stored on that provider’s servers in accordance with their privacy practices.
Data Export and Deletion: Upon cancellation of your Soar CRM subscription, you may request an export of your contact data within 30 days of your cancellation date. After 30 days, data may be permanently deleted.
Although we are a small U.S.-based business and not formally subject to the GDPR or CCPA, we respect your privacy and will honor the following requests:
Access: You may request a copy of the personal information we hold about you.
Correction: You may request corrections to inaccurate or incomplete information.
Deletion: You may request deletion of your personal data, subject to our legal retention obligations for financial records.
Opt-Out: You may unsubscribe from marketing emails at any time using the unsubscribe link in any email we send.
To submit a request, please contact us through the form at wcwebdesign.com/contact/. We will respond within 30 days.
Our Website is operated in the United States. If you access the Website from outside the U.S., you acknowledge that your information may be transferred to, stored in, and processed in the United States, which may have different data protection standards than your country of residence.
This Website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under the age of 13, we will promptly delete it.
We may update this Privacy Policy at any time to reflect changes in our practices, services, or applicable legal requirements. Updates will be posted on this page with a revised effective date. For active subscribers, we will make reasonable efforts to notify you of material changes via email. We encourage you to review this page periodically.
Worcester County Web Design LLC
Webster, MA
wcwebdesign.com/contact/
If you have any questions about this Privacy Policy or wish to submit a data request, please use our contact form. We will respond within 30 days.
If you have any questions, wish to make a data request, or want to opt out of any data processing, please reach out. We respond within 30 days.
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